Terms and Conditions - Lawn Mowing Palmers Green
Introduction
Welcome to Lawn Mowing Palmers Green. These Terms and Conditions outline the rules and regulations for the use of our lawn mowing services. By engaging with us, you agree to abide by these terms in their entirety. Please read them carefully before utilizing our services.
Service Terms
Scope of Services
Our comprehensive lawn mowing services include, but are not limited to:
- Mowing – Regular cutting of grass to maintain lawn health and appearance.
- Edging – Precise trimming along boundaries to ensure a clean and defined look.
- Grass Clipping Removal – Collection and disposal of grass cuttings to keep your lawn neat.
- Weed Control – Treatment of unwanted vegetation to promote healthy turf.
Service Schedule
Services are scheduled based on client preferences and our availability. Typically, mowing is conducted on a weekly or bi-weekly basis. Should you require adjustments to the schedule, such as additional services during peak growing seasons or holidays, please notify us in advance to accommodate your needs.
Payment Terms
Pricing
Our pricing is competitive and reflects the quality of services provided. Factors influencing pricing include lawn size, frequency of service, and any additional tasks requested. A detailed quote is provided upon assessment of your lawn’s requirements.
Payment Methods
We accept various payment methods for your convenience, including:
- Credit/Debit Cards – Secure processing of payments.
- Bank Transfers – Direct transfer to our designated account.
- Cash – Payment upon service completion.
Invoices are issued monthly, and payment is due within 14 days of receipt. Late payments may incur additional charges as specified in the invoice.
Cancellation Policy
Cancellation Process
Clients may cancel a scheduled service by providing at least 48 hours’ notice. Cancellations can be made via phone or email. Failure to provide adequate notice may result in a cancellation fee equivalent to one service session.
Refunds
Refunds are processed under specific conditions. If services have not been rendered, clients are eligible for a full refund upon request. In cases where partial services have been provided, refunds for the unused portion will be calculated on a prorated basis. Refunds are issued via the original payment method within 30 days of the approved request.
Liability
Lawn Mowing Palmers Green strives to provide high-quality services with minimal risk. However, we are not liable for:
- Damages resulting from unforeseen events such as severe weather conditions.
- Pre-existing conditions of the lawn including potholes, rocks, or other hazards that may impede service.
- Any injuries sustained by third parties unrelated to our services.
We carry public liability insurance to cover any accidental damages directly resulting from our service operations. Clients are encouraged to report any damages within 7 days of service for timely resolution.
User Responsibilities
Clients have specific responsibilities to ensure that our services are rendered efficiently and safely:
- Ensure that all areas to be mowed are clear of obstructions such as toys, tools, or debris.
- Inform us of any sensitive areas or plants that require special attention.
- Provide access to water sources if necessary for equipment operation.
- Secure pets and inform us of any animals that may interact with the service process.
Failure to comply with these responsibilities may result in delays or additional charges to address unforeseen issues.
Service Modifications
We reserve the right to modify our service offerings and pricing structures. Clients will be notified of any significant changes at least 30 days in advance. Modifications may include adjustments to service frequency, pricing alterations due to market changes, or the introduction of new services.
Termination
Either party may terminate the service agreement under the following conditions:
- By providing a written notice 30 days in advance.
- If there is a breach of the Terms and Conditions outlined herein.
- In cases of prolonged non-payment or repeated cancellation without sufficient notice.
Upon termination, clients are responsible for settling any outstanding balances within 14 days.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Palmers Green.
By choosing to utilize the services of Lawn Mowing Palmers Green, you acknowledge that you have read, understood, and agree to adhere to these Terms and Conditions in full.